Let’s converge with the trend of artificial intelligence and the advances made in that domain. Sonos in an interesting position for apple / google / Amazon. It's all about the battle for the living room and music is the hook. There are still a lot of security concerns around littering our lives with smart devices: from vending machines in our offices, to refrigerators in our homes, to self-driving cars… But it seems to be an unstoppable march, with Amazon (Alexa) and Google (Home) intensifying the battle for the living room last year: Yet currently only 6% of of people who use voice assistants ever do so in public… But where we’re going, we won’t need voice commands. Optimists argued it would become normalized, just like talking to a bluetooth headset. Besides developing logical conversation structures, integrating AI, and anticipating users’ actions, a lot of design effort also goes into the personality of these interfaces.īut conversational interfaces are awkward, right? It’s one of the things that made people uncomfortable with Google Glass: issuing voice commands in public. So we get new design disciplines: conversational interfaces, and ‘zero UI’ which refers to voice-based interfaces. That’s right: chatbots are APPS that live inside or on top of conversational platforms. So, right now we see all the tech giants diving into conversational interfaces (Google Home, Amazon Alexa, Apple Siri, Facebook Messenger, and Microsoft, err… Tay?) and in many cases opening up APIs to let external developers build apps for them. There are certain benefits to command-line interfaces… ( xkcd) You had to train the interface to get used to your voice… Why not just use a remote control? Or a mouse & keyboard? But in the future, getting things done by tapping on our screens may look as archaic as it would be to do everything from a command-line interface (think MS-DOS). You had to memorize all the voice commands. Our user interfaces are changing: instead of doing things ourselves, explicitly, AI can be trained to interpret our requests or even predict and anticipate them.Ĭonversational interfaces sucked 15 years ago. This is also what has given rise to the whole chatbot explosion right now. This is useful for training algorithms that are capable of learning. A connected world is a quantified world and data sets are continuously updated. This has a lot to do with the availability of large data sets that can be used to train AI. In recent years, there have been big advances in artificial intelligence. That seemed amazing, but their behaviour remained predictable. I heard that non-playable characters (NPCs) or ‘bots’ would have scripts that learned from my behaviour, so that they’d get better at defeating me. The first time I heard about AI was as a kid in the 90s. Artificial intelligence, smart homes & the ‘Internet of Things’, and augmented reality will all click together seamlessly a decade from now.Īnd that shift is already well underway. In order to understand the significance of a lot of today’s hype-surrounded topics, you have to link them. What I’m trying to say is: just because it’s hyped, doesn’t mean it doesn’t deserve your attention. Three of these domains right now are blockchain, messaging bots, and virtual reality, although I count myself lucky to know a lot of brilliant people in these areas, too. It causes smart people to ignore it, while easily excited entrepreneurs jump on the perceived opportunity with little to no understanding of it. This drains topics of substance and replaces it with hype. What happens is that we freeze time, take a trend and project the trend’s future into a society that looks almost exactly like today’s society. When viewing trends in technology in isolation, it’s inevitable you end up misunderstanding them. 84% (!) of Facebook’s ad revenue now comes from mobile.Īnd mobile will, sooner or later, be replaced by augmented reality devices, and it will look nothing like Google Glass. Some of the biggest brands in our world are totally mobile: Instagram, Snapchat, Uber. Remember when people said mobile was going to take over? The confluence of augmented reality, artificial intelligence, and the Internet of Things is rapidly giving rise to a new digital reality.
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